Our Policies
COVID -19 Policy
To protect all employees and service users of Laugh n Learn Day Nursery, including parents and children, from encountering Corona virus (COVID-19).
To maintain the minimum level of staff needed to continue to provide early years edcuation service and to meet the welfare and care needs of the children who attend the setting. To ensure that the prevention of the spread of Corona virus (COVID-19) remains at a minimum risk.
· Employee’s are always advised to practise strict hygiene and cleanliness procedures.
· Employee’s must wash their hands at regular intervals for a minimum of 20 seconds using soap and warm water.
· Employee’s are advised to avoid contact with others, such as handshakes and are to maintain a social distance of 2 meters (6ft)
· Employees are to avoid touching their eyes, nose, and face whilst on the premises and whilst children are in their care.
· At the end of each day, all employee’s must steam clean/ sanitise all surfaces, toys, fabrics, toileting areas, outdoor areas and equipment, ready for the following days usage, this includes all outside toys to be stored away in secure storage containers at the end of every working day and before weekend/holiday period closures or closures for health and safety measures.
· Only disposable towels, provided for by Laugh n Learn Day Nursery, will be permitted for use whilst on the premises.
· No prams, scooters, bikes, or any other items are to be left at the setting at any time.
No bags are to be brought from home into the setting. Your child must attend every day with the minimum requirement for the weather forecast for that day only. This could be, but not an exhaustive list of, weather sensible footwear, a coat, jumper/cardigan/t-shirt, pants, skirt, or shorts. Please assess the weather conditions before your child attend the setting each day. Only the minimum number of belongings will be allowed within the premises to minimise the spread and coming into contact of the coronavirus (CORVID-19).
· If your child stays for a lunch, Laugh N Learn will be providing hot meals on site however, Any Packed lunches food and drinks containers must be of a disposable nature, must come in a disposable bag and will be thrown away by our staff when used who will follow strict hygiene and storage policies. Children will be given drinks and healthy snacks as normal during the day using our items which are sterilised daily.
Arrivals and Departures Policy
Behaviour Management Policy
Bullying Policy
Bullying involves the persistent physical or verbal abuse of another child/children or adult. The nursery takes bullying seriously, whether concerns are regarding children, parents or staff and will not tolerate bullying of any kind.
Charging Policy
Complaints Procedure
- Any parent/ professional who is uneasy about an aspect of the nurseries provision talks over, first of all, his/her worries and anxieties with the Nursery Manager/Deputy.
- A note is made of any complaints in a Complaints Book, which is available to see at any time.
- Parents will be told of the outcome of the investigation within 28 days of the nursery having received the complaint.
- If this does not have a satisfactory outcome, or if the problem recurs, the parent moves to Stage 2 of the procedure by putting the concerns or complaint in writing to the Nursery Manager and the owner. Parents will be told of the outcome of the investigation within 28 days of the nursery having received the complaint.
- Most complaints should be able to be resolved informally at Stage1 or at Stage2.
- The parent requests a meeting with the Nursery Manager and the owner. Both the parent and the Manager should have a friend or partner/room leader present if required. An agreed written record of the discussion is made. All of the parties present at the meeting sign the record and receive a copy of it.
- This signed record signifies that the procedure has concluded.
Confidentiality Policy
Health & Safety Policy
Illness & Exclusion Policy
Mobile Phone Policy
- No photographs should be taken of the children on any phones, either personal or nursery-owned.
- Parent’s phones should remain in their pockets in the presence of anychildren. Incoming calls can be answered outside of the building as long as no children are present. Otherwise, calls must be answered off the nursery premises.
Safeguarding Children Policy
- Protecting children from maltreatment;
- Preventing impairment of children’s health or development;
- Ensuring that children are growing up in circumstances consistent with the provision of safe and effective care; and
- Taking action to enable all children to have the best life chances.
- All children/young people have the right to be protected from harm;
- Children/young people need to be safe and to feel safe in school;
- Children/young people need support which matches their individual needs, including those who may have experienced abuse;
- All children/young people have the right to speak freely and voice their values and beliefs;
- All children/young people must be encouraged to respect each other’s values and support each other;
- All children/young people have the right to be supported to meet their emotional, and social needs as well as their educational needs – a happy healthy sociable child/young person will achieve better educationally;
- Early Years settings can and do contribute to the prevention of abuse, victimisation, bullying, exploitation, extreme behaviours, discriminatory views and risk taking behaviours; and
- All staff and visitors have an important role to play in safeguarding children and protecting them from abuse.
Settling in Policy
SEN Policy
- We have regard for the Disability Discrimination Act 1995 and code of practice.
- We include all children in our provision.
- We provide practitioners to help support parents and children with special educational needs (SEN). Parents are informed and kept up to date with all processes and information concerning their child, and we have regular meetings with parents to discuss progress reports. Parents are always welcome to talk to staff at any time with regard to their child.
- We identify the specific needs of children with SEN and meet those needs through a range of strategies.
- We work in partnership with parents and other agencies in meeting individual children’s needs. We liaise with outside agencies with regards to Special Educational needs. This includes Speech and Language therapists, Physiotherapists and hospital consultants.
- We monitor and review our practice and provision and, if necessary, make adjustments.